IAGO Solutions ltd. (t.a IAGO Flight Training) Privacy Policy
Your Privacy & GDPR
This privacy policy will explain how IAGO Flight Training uses the personal data we collect from you when you use our website.
What data do we collect?
When contacting us through our website (email or form), IAGO may collect the following data:
Personal identification information (Name, email address, phone number, etc.)
Other personal information including, but not limited to, professional qualifications and accessibility information.
How do we collect your data?
You directly provide IAGO with most of the data we collect. We collect data and process data when you:
Email us or complete an online form to enquire or register for any of our services.
Voluntarily complete a survey or provide feedback on any of our online platforms or via email.
Use or view our website via your browser’s cookies.
How will we use your data?
IAGO collects your data so that we can:
Provide information about our services, enrol you on courses, process orders and/or manage your account.
Email you with details of courses, products and services we think you might like.
When IAGO processes your order, it may send your data to, and use the resulting information from, professional regulatory bodies and/or credit reference agencies to prevent fraudulent activity.
How do we store your data?
IAGO is subject to National Aviation Authority (NAA) document retention regulations and securely stores your data on encrypted, cloud-based applications.
We will keep any data you provide for up to five years, depending on regulatory domain & requirements. Once this time has expired, we will delete your data automatically.
Marketing
IAGO may send you information about our products and services that we think you might like. If you have agreed to receive marketing, you may always opt out later.
You have the right at any time to stop IAGO from contacting you for marketing purposes. If you do not, or no longer, wish to be contacted for marketing purposes, contact us.
What are your data protection rights?
IAGO would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request IAGO for copies of your personal data.
The right to rectification – You have the right to request that IAGO correct any information you believe is inaccurate. You also have the right to request IAGO to complete the information you believe is incomplete.
The right to erasure – You have the right to request that IAGO erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that IAGO restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that IAGO transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one calendar month to respond to you. If you would like to exercise any of these rights, please contact us.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.
How do we use cookies?
IAGO uses cookies to gain understanding about how you use our website. This is accomplished via anonymous site usage tracking though Google Analytics.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
Our website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
IAGO keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 February 2025.
How to contact the appropriate authorities
Should you wish to report a complaint or if you feel that IAGO has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.